VETERAN telecom leader to build on nitel’s growth momentum with exceptional service and technology solutions
CHICAGO – MONDAY, June 8 – Nitel, a leading nationwide next-generation technology services provider, today announced Margi Shaw as its chief operating officer. As COO of Nitel, Margi will lead the expansion of Nitel’s customer solutions while focusing on reliable customer-centric service models.
“With the ever-increasing role technology plays for our customers’ success, Nitel recognizes the importance of bringing innovative solutions forward. Margi will provide the leadership we need to execute Nitel’s vision in alignment with changing customer demands. Her customer-first approach fits perfectly with our values,” said Rick Stern, CEO, Nitel.
Throughout her career, Margi has demonstrated the ability to lead high growth technology companies by balancing strategy and innovation with customer-centric operations. She brings over 30 years of technology and leadership experience to Nitel, most recently serving as the president and CEO of First Communications, LLC. Margi also served as COO at CIMCO Communications, leading aggressive growth and tremendous transformation for nearly a decade. Following the strategic acquisition of CIMCO by Comcast, Margi led the team through the complex process of integration.
“Nitel’s commitment to delivering a world-class customer experience through a robust, customer-driven set of technology solutions provides the perfect foundation for growth,” Margi Shaw, COO, Nitel.
As Nitel continues to invest in leadership and talent, Mak Shomade is taking on the role of chief business officer. The new position will focus on building efficiency throughout the organization through process improvement, data integrity and revenue assurance. Mak will also lead the company’s effort to increase customer and partner value through continued development of Nitel’s systems and platforms.