Remote Reboot Service

an extra set of hands across all your locations

When your business spans multiple locations, it can be a struggle for centralized IT teams to address site-specific issues. Particularly when there’s an outage, a simple device reboot can be all you need. Nitel’s Remote Reboot service gives you a hands-off solution that allows you to go back to the things that matter most to your business.

Automatic Reboot Triggering

If an outage is detected, the Remote Reboot unit will automatically trigger a device reboot, reducing costly downtime and often fixing issues before you’re even aware of them.

Time-Saving NOC Integration

If a device reboots twice without resolution, the Nitel NOC will automatically generate a ticket and begin troubleshooting.

Full Control for Your Business

Take control of the reboot process for any device you plug into the unit. Through MyNitel, you can access your service and initiate a reboot with a few clicks.

Centralized Control to Reboot All Your Devices

Within the MyNitel environment, you can access your devices and initiate a reboot within seconds. Maximize network uptime and reduce truck roll costs with this easy-to-use tool.

Case Study: Restaurant Chain Maximizes Uptime, Minimizes Staff Impact

“Even with backups in place, the customer was powerless to react to outages since the IT team was centralized near company headquarters. If a device reboot was required – a very common and effective first step in troubleshooting – pulling local waiters and fry cooks to deal with the issue was disruptive to their core business.”

We would love to be part of your team

Your IT team is uber-talented, but let’s face it, they’re spread thin. And while they work hard, they can’t give your environment proper attention 24×7. But we can. Let’s discuss how Nitel can become a valuable extention of your IT team.