CHICAGO – Monday, March 29 – Nitel, a leading nationwide next-generation technology services provider is being acknowledged by CRN®, a brand of The Channel Company, in its 2021 Partner Program Guide. This annual guide provides a conclusive list of the most distinguished partner programs from leading technology companies that provide products and services through the IT Channel.

Given the importance of IT vendor channel programs, each year CRN develops its Partner Program Guide to provide the channel community with a detailed look at the partner programs offered by IT manufacturers, software developers, service companies, and distributors. Vendors are scored based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support, and communication.

The Nitel partner program continues to expand as an increasing number of partners and multi-location enterprise customers see the value gained by accessing the cloud through the Nitel-Connect platform. With IT budgets increasingly constrained and networks increasingly complex, Nitel’s ability to simplify the design, management and maintenance of a customer’s advanced network and security environment is a tremendous benefit.

“We have become the go-to for partners looking to deploy highly customized, flexible, secure solutions for their customers. As a result, we are having success with recognizable brands across diverse industries such as government, health care and hospitality,” said Mark Dickey, EVP of sales and marketing, Nitel. “Partners know they can rely on Nitel to provide tailored solutions and a first-class customer experience for every opportunity.”

Nitel also made significant investments to build on Nitel’s already impressive reputation for providing best-in-class service to customers. Last September, Nitel launched Hyperdrive, their custom-built OSS platform. Hyperdrive delivers efficiency and transparency to the customer experience by enabling robust account, event, and project management as well as frequent, thorough communication. The system accelerates service delivery, ensures swift ticket resolution, and enables a positive, hassle-free experience for Nitel’s partners and customers.

“As innovation continues to fuel the speed and intricacy of technology, solution providers need partners that can keep up and support their developing business.” said Blaine Raddon, CEO of The Channel Company. “CRN’s 2021 Partner Program Guide gives insight into the strengths of each organization’s program to recognize those that continually support and push positive change inside the IT channel.”

The 2021 Partner Program Guide will be featured in the April 2021 issue of CRN and online at

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The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by nearly 40 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

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