YOUR CUSTOMER’S DEDICATED ACCOUNT RESOURCE
When your customer chooses Nitel as their next-gen technology provider, our #1 priority is to make their life easier. Our team does will work with them to simplify the complex technology landscape and propel their business forward. We assign a dedicated account manager to every account — no matter how big or small — who is committed to ensuring a positive customer experience, but also represents an entire team of dedicated individuals that only succeed when our mutual customer’s business does.
Throughout the customer journey, this account manager will be both you and your customer’s primary point of contact for any account related questions. No never-ending phone trees. No voice mail “black holes.” Just 100% dedicated support from a real, live human being!
No matter what the situation is, let Nitel be your first call.