Inside Sales Team Leader
Is Your Energy Infectious? Can You Recruit, Train and Motivate an Inside Sales Team? If So, Nitel Needs You!
As one of the fastest-growing private companies in America, in one of the fastest growing industries in the world, we are looking to expand our operations and continue our growth trajectory. Nitel is a nationally recognized provider of data connectivity services. We are seeking a talented, driven individual to lead our team of inside sales professionals at our Chicago headquarters. Successful candidates must possess strong leadership, interpersonal, motivational and managerial qualities. As the leader of the Opportunity Development team, you will be a catalyst for the continued growth of Nitel.
When We Grow, You Grow.
The Opportunity Development Team Leader will be responsible for:
- Interviewing, hiring and training inside sales staff.
- Overseeing outbound telemarketing calls to potential customers to pre-qualify for services, generate qualified sales leads and set qualified appointments.
- Maintaining and analyzing group and individual program performance, and initiating appropriate motivational programs to improve performance and reach goals.
- Understanding the Nitel story, product line, target client and effectively applying that knowledge to the team.
- Analyzing call center productivity by completing sales reports, call center metrics including sales per hour, cost per acquisition, attrition and lead usage using Microsoft Excel.
- Making recommendations for change to improve operational processes, including recommendations for technology.
- Appraising performance.
It is expected that the Opportunity Development manager has the following qualifications:
- Education: Bachelor's degree (B.A.) from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of the two. Prior telemarketing or lead generation call center management experience is required and telecommunications industry sales experience is preferred.
- Communication Skills: Candidates must have excellent writing, interpersonal and presentation skills. Ability to listen, coach and provide constructive criticism is a must. Successful candidates will possess the ability to present information and respond to questions from all levels within an organization. Strong leadership skills and sensitivity to understand customer needs and business issues are key to this individual's success.
- Reasoning Ability: Ability to solve practical problems and deal with a selection of concrete variables in situations where only limited standardizations exists.
If you believe you possess all of the necessary skills and want to drive the success of one of the fastest growing telecommunication companies in the nation, please send your resume and a cover letter via email to: jobs@nitelusa.com