GET A QUOTE TODAY!
Help Desk Support
People providing the kind of support you need for your network. Our help desk is staffed by industry experts who understand the importance of communications in your daily business. Each client is assigned escalation contacts so that when they need a person to talk to, they can reach someone in minutes. Our support staff is PEOPLE and not just an email address or a telephone number to call. By choosing support resources and services from Nitel our clients are able to
- Reduce Costs
Eliminate the cost of dedicated hardware, software, and recurring licenses, providing a manageable and predictable business environment
- Increase Reliability
Our preemptive network monitoring provides warnings of events, so that the repair cycle can start sooner. One click graphic reporting enables management access to trends and conditions
- One-Stop Solution
Intuitive, simple to use single user interface access to network management, support personnel, software tools, and equipment replacement
If you are a Nitel customer and are in need of technical support please call our toll free, 24/7 NOC Number 866-892-0915.