If you’ve spent any amount of time as an agent working in the telecom industry, you are no doubt familiar with the bureaucracy and rigidity of traditional carriers. Fortunately, Nitel offers ways to avoid the frustrations that are all too common in our industry.
Here are just three of the ways you can differentiate yourself from the competition and win more business with Nitel.
Instant Quoting
With Nitel’s n-Tellipro™ quoting engine, agents no longer have to wait to present pricing to a customer. Whether you’re quoting MPLS, Ethernet, DIA, private line, SIP trunks or managed security, you’ll get competitive quotes in just a couple minutes.
Pro tip: Request a username and churn out your own quotes any time of day or night!
Personalized Project Management
Your customers will always know where to go for updates on their implementation. Nitel provides a dedicated service delivery coordinator for every implementation project to deliver clear, frequent communication and guidance.
U.S. Based Technical Support
When your customers experience a technical issue, the last thing they want is to call halfway across the globe to get it fixed. Nitel offers 24×7 support through three levels of experienced technicians based right here in our Chicago-based NOC.
To learn more about how Nitel is turning the traditional telecom experience on its head, contact your channel manager or send us a note.